Shop With Confidence
- 30-DAY RETURNS
We hope that you will be delighted with your order. However, if you change your mind, we offer 30-day money-back return policy on our jewelry. Just send your jewelry back in its original unworn condition with original tag attached and a full refund is issued to the card used in the original sales transaction.
Remember Items must be accompanied by the original sales receipt or packing slip in their original packaging.
Engraved items are non-returnable/non-refundable. We can’t accept returns of items that have been sized or modified by someone else. Having third party jeweler work on a piece also voids the 90-Day warranty.
Please make sure you send returns via registered mail or insured courier (e.g., FedEx, UPS) with proof of posting for your own peace of mind. Customer is responsible to pay for return shipping. Goldara is not responsible for lost packages in transit.
Send your returns to:
G-Mail Customer Care
550 S. Hill St #805
Los Angeles, CA 90014, U.S.A
Currently we offer shipping to US customers only. Some expedited delivery requests may require an additional charge.
Packages we send are insured and signature is required on delivery of all orders. You’ll receive an email that the package is on its way, feel free to call us for special arrangements on delivery before your order is shipped out.
We are dedicated to protecting your order information. Because of this, all personal data that is transmitted through our site is encrypted using SSL or “Secure Socket Layer” technology which encrypts your order information to avoid the decoding of your information by anyone other than Goldara.
We do not sell your personal information to third parties. Any personal data provided by you will be used to process your order or to answer your questions. All of your information will be restricted to our office.
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